carriage terms
Welcome to vailtonshop.com! To ensure that you understand our shipping policy, below are the specific terms regarding shipping. For further information, please feel free to contact the customer service team.

  1. Shipping Areas
    The shipping areas we currently support include:
    International Shipping (please refer to the options at checkout for specific countries and regions)
  2. Shipping Methods
    We offer a variety of shipping methods for you to choose from, including:

Standard Express
Expedited Express
International Shipping (Shipping methods and times vary depending on the destination)

  1. Shipping Fees
    Shipping fees vary depending on the order amount, shipping area and selected shipping method. At checkout, the system will automatically calculate and display your shipping fees.
  2. Processing Time
    We process orders within 1-3 business days after receiving them. In special circumstances or peak periods, processing time may be slightly delayed. After processing, you will receive a shipping confirmation and tracking information.
  3. Shipping Time
    Shipping time varies depending on the selected shipping method and destination. The general shipping time is as follows:

Domestic standard express: usually takes 3-7 working days
Domestic expedited express: usually takes 1-3 working days
International shipping: usually takes 7-21 working days depending on different countries and regions

  1. Order tracking
    Once the order is shipped, we will send a notification with the tracking number by email. You can visit the corresponding courier company website to enter the tracking number and check the status of your package in real time.
  2. Address confirmation
    Please make sure that the delivery address you provide is accurate when placing an order to avoid delays or misdelivery. We are not responsible for delivery problems caused by incorrect addresses.
  3. Problem handling
    If you encounter any problems during the delivery process, such as lost or damaged packages, please contact our customer service team in time. We will assist you in resolving the problem.
  4. Return shipping
    If you need to return the goods, the customer is responsible for the return shipping costs unless the goods you received are defective or wrong. Before returning the goods, please ensure that you have obtained a return authorization.
  5. Contact Us
    If you have any questions about our shipping policy, please feel free to contact our customer service:

Email: joel@vailtonshop.com
Phone: 5856369279

Thank you for choosing vailtonshop.com, we look forward to providing you with quality products and services!